Privacy Policy
InEssence Business Solutions
Last updated: December 16, 2025
This Privacy Policy explains how InEssence Business Solutions (“InEssence,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website (the “Site”), communicate with us, or use our services (collectively, the “Services”).
This document is provided as a working draft to support review with your legal advisor. It is not legal advice.
1. Who We Are (Controller)
Data Controller: InEssence Business Solutions
Mailing Address: P.O. Box 405, Newbury, NH 03255, United States
Email: [email protected]
Website: https://www.inessencebusinesssolutions.com/
2. Information We Collect
2.1 Information you provide to us
Contact information (such as your name, email address, phone number, and business name). Information you submit through our forms (including Mailchimp forms), including the details you provide when requesting resources, subscribing to emails, or contacting us. Scheduling information you provide when booking an appointment via Acuity Scheduling (such as appointment preferences and contact details). Information you include in messages (such as questions, goals, and service needs). Billing and transaction information if you purchase services. Payments are processed by Square, and we do not store full payment card details on our systems.
2.2 Information collected automatically
Usage data (such as IP address, browser type, device identifiers, pages viewed, time spent on pages, and referring URLs). Cookie and similar technology data (see Section 6).
3. How We Use Your Information
We use personal information for the following purposes:
To provide and operate the Services, respond to inquiries, and communicate with you. To deliver the content you request (such as newsletters, resources, webinar information, and marketing communications). To schedule and manage appointments and consultations (including via Acuity Scheduling). To manage our business relationship, including proposals, contracts, invoicing, and customer service. To process payments (via Square). To analyze and improve the Site and Services, including measuring marketing performance (for example, using Google Analytics). To protect the security and integrity of the Site, prevent fraud, and enforce our terms and policies. To comply with applicable legal obligations.
4. Legal Bases for Processing (EEA/UK/Switzerland)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process personal information only when we have a lawful basis under applicable data protection laws, including:
Consent (for example, for email marketing and non-essential cookies where required). Performance of a contract (for example, to deliver services you request or purchase). Legitimate interests (for example, to improve our Services, secure the Site, and understand how our marketing performs), where those interests are not overridden by your rights. Compliance with legal obligations. Where we rely on consent, you may withdraw it at any time (see Section 9).
5. How We Share Information
We do not sell your personal information. We also do not share personal information with third parties for their direct marketing purposes without your explicit consent.
We may share personal information in the following circumstances:
Service providers: vendors who help us operate our business and Services, such as website hosting (GoDaddy), email marketing and forms (Mailchimp), scheduling (Acuity Scheduling), payment processing (Square), analytics (Google Analytics), and IT/security support. These providers are permitted to use personal information only to perform services for us and are required to protect it. Legal and safety: if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or prevent fraud. Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. With your direction/consent: when you ask us to share information or otherwise consent to sharing.
6. Cookies, Analytics, and Similar Technologies
We use cookies and similar technologies (such as pixels and tags) to operate the Site, remember preferences, measure traffic, and understand how visitors use the Site.
6.1 Google Analytics
We may use Google Analytics to collect and analyze information about Site usage (such as pages visited, session duration, and approximate location derived from IP address). Google Analytics may use cookies or similar technologies to collect this information. You can learn more about how Google collects and processes data through Google’s resources and adjust your browser or device settings to manage cookies.
6.2 Managing cookies
You can control cookies through your browser settings. If you disable certain cookies, some Site features may not function as intended. Where required by law, we will present a cookie consent banner/manager to allow you to accept or reject non-essential cookies.
7. Marketing Communications
If you subscribe to our emails, we may send you newsletters, resources, offers, and updates. We use Mailchimp to manage subscriptions, host certain forms, send messages, and measure performance (such as opens and clicks).
You can opt out of marketing emails at any time by using the “unsubscribe” link in the email or by contacting us at [email protected].
8. International Data Transfers
We are based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate.
Where required by applicable law (such as GDPR), we use appropriate safeguards for international transfers (for example, Standard Contractual Clauses or other lawful transfer mechanisms) when working with vendors that process data outside your country/region.
9. Your Privacy Rights
9.1 EEA/UK/Switzerland rights
If you are located in the EEA, UK, or Switzerland, you may have the right to:
Access your personal information. Correct inaccurate or incomplete information. Request deletion of your personal information. Restrict or object to processing (including certain marketing uses). Request data portability (where applicable). Withdraw consent at any time where processing is based on consent. Lodge a complaint with your local data protection authority.
9.2 California privacy rights (CCPA/CPRA)
If you are a California resident, you may have rights to know, access, correct, or delete certain personal information we collect, and to opt out of the “sale” or “sharing” of personal information as defined by California law. We do not sell personal information. If we engage in data practices that constitute “sharing” for cross-context behavioral advertising in the future, we will provide an opt-out mechanism (such as a “Do Not Sell or Share My Personal Information” link).
To exercise privacy rights, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.
9.3 General opt-outs and preferences
You can opt out of marketing emails anytime using the unsubscribe link. You can also contact us to request access, corrections, or deletion (subject to legal exceptions).
10. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary depending on the nature of the information and why it was collected.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information (such as access controls, secure systems, and encryption where appropriate). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
13. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Changes are effective when posted unless otherwise stated.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise a privacy right, contact:
InEssence Business Solutions
Email: [email protected]
Mailing Address: P.O. Box 405, Newbury, NH 03255, United States
Domestic Data Transfers
We seek to research and comply with all state privacy laws.
Last updated: December 16, 2025
This Privacy Policy explains how InEssence Business Solutions (“InEssence,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website (the “Site”), communicate with us, or use our services (collectively, the “Services”).
This document is provided as a working draft to support review with your legal advisor. It is not legal advice.
1. Who We Are (Controller)
Data Controller: InEssence Business Solutions
Mailing Address: P.O. Box 405, Newbury, NH 03255, United States
Email: [email protected]
Website: https://www.inessencebusinesssolutions.com/
2. Information We Collect
2.1 Information you provide to us
Contact information (such as your name, email address, phone number, and business name). Information you submit through our forms (including Mailchimp forms), including the details you provide when requesting resources, subscribing to emails, or contacting us. Scheduling information you provide when booking an appointment via Acuity Scheduling (such as appointment preferences and contact details). Information you include in messages (such as questions, goals, and service needs). Billing and transaction information if you purchase services. Payments are processed by Square, and we do not store full payment card details on our systems.
2.2 Information collected automatically
Usage data (such as IP address, browser type, device identifiers, pages viewed, time spent on pages, and referring URLs). Cookie and similar technology data (see Section 6).
3. How We Use Your Information
We use personal information for the following purposes:
To provide and operate the Services, respond to inquiries, and communicate with you. To deliver the content you request (such as newsletters, resources, webinar information, and marketing communications). To schedule and manage appointments and consultations (including via Acuity Scheduling). To manage our business relationship, including proposals, contracts, invoicing, and customer service. To process payments (via Square). To analyze and improve the Site and Services, including measuring marketing performance (for example, using Google Analytics). To protect the security and integrity of the Site, prevent fraud, and enforce our terms and policies. To comply with applicable legal obligations.
4. Legal Bases for Processing (EEA/UK/Switzerland)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process personal information only when we have a lawful basis under applicable data protection laws, including:
Consent (for example, for email marketing and non-essential cookies where required). Performance of a contract (for example, to deliver services you request or purchase). Legitimate interests (for example, to improve our Services, secure the Site, and understand how our marketing performs), where those interests are not overridden by your rights. Compliance with legal obligations. Where we rely on consent, you may withdraw it at any time (see Section 9).
5. How We Share Information
We do not sell your personal information. We also do not share personal information with third parties for their direct marketing purposes without your explicit consent.
We may share personal information in the following circumstances:
Service providers: vendors who help us operate our business and Services, such as website hosting (GoDaddy), email marketing and forms (Mailchimp), scheduling (Acuity Scheduling), payment processing (Square), analytics (Google Analytics), and IT/security support. These providers are permitted to use personal information only to perform services for us and are required to protect it. Legal and safety: if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or prevent fraud. Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. With your direction/consent: when you ask us to share information or otherwise consent to sharing.
6. Cookies, Analytics, and Similar Technologies
We use cookies and similar technologies (such as pixels and tags) to operate the Site, remember preferences, measure traffic, and understand how visitors use the Site.
6.1 Google Analytics
We may use Google Analytics to collect and analyze information about Site usage (such as pages visited, session duration, and approximate location derived from IP address). Google Analytics may use cookies or similar technologies to collect this information. You can learn more about how Google collects and processes data through Google’s resources and adjust your browser or device settings to manage cookies.
6.2 Managing cookies
You can control cookies through your browser settings. If you disable certain cookies, some Site features may not function as intended. Where required by law, we will present a cookie consent banner/manager to allow you to accept or reject non-essential cookies.
7. Marketing Communications
If you subscribe to our emails, we may send you newsletters, resources, offers, and updates. We use Mailchimp to manage subscriptions, host certain forms, send messages, and measure performance (such as opens and clicks).
You can opt out of marketing emails at any time by using the “unsubscribe” link in the email or by contacting us at [email protected].
8. International Data Transfers
We are based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate.
Where required by applicable law (such as GDPR), we use appropriate safeguards for international transfers (for example, Standard Contractual Clauses or other lawful transfer mechanisms) when working with vendors that process data outside your country/region.
9. Your Privacy Rights
9.1 EEA/UK/Switzerland rights
If you are located in the EEA, UK, or Switzerland, you may have the right to:
Access your personal information. Correct inaccurate or incomplete information. Request deletion of your personal information. Restrict or object to processing (including certain marketing uses). Request data portability (where applicable). Withdraw consent at any time where processing is based on consent. Lodge a complaint with your local data protection authority.
9.2 California privacy rights (CCPA/CPRA)
If you are a California resident, you may have rights to know, access, correct, or delete certain personal information we collect, and to opt out of the “sale” or “sharing” of personal information as defined by California law. We do not sell personal information. If we engage in data practices that constitute “sharing” for cross-context behavioral advertising in the future, we will provide an opt-out mechanism (such as a “Do Not Sell or Share My Personal Information” link).
To exercise privacy rights, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.
9.3 General opt-outs and preferences
You can opt out of marketing emails anytime using the unsubscribe link. You can also contact us to request access, corrections, or deletion (subject to legal exceptions).
10. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary depending on the nature of the information and why it was collected.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information (such as access controls, secure systems, and encryption where appropriate). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
13. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Changes are effective when posted unless otherwise stated.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise a privacy right, contact:
InEssence Business Solutions
Email: [email protected]
Mailing Address: P.O. Box 405, Newbury, NH 03255, United States
Domestic Data Transfers
We seek to research and comply with all state privacy laws.